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To do this, you can use Device Manager on Windows, System Profiler on a Mac or the /lspci or /lsusb commands on Linux.

Device Manager can also try and update the drivers for you itself, and Windows users are strongly recommended to try this update facility as a first step - see Extra help for Windows users below.

If the recording problem persists, note the name of the Driver Provider in Device Manager.

If the driver provider is Microsoft, note the name of the sound device you right-clicked over.

Problems such as recordings freezing up, difficulty in selecting the correct, working input source or having the full range of input sources available, usually mean your sound device has faulty, outdated or inappropriate drivers.